By using a structured approach, Anticimex Sweden has created a common view of how processes, systems and information tie together, while installing a new business system and improving business efficiency.

After many years with its old business system, Anticimex is going through a major upgrade, and at the same time, several in-house developed support systems are replaced. Concurrently, the working procedures are reviewed in order to make the business more efficient when the new solution is rolled out.

Eva Söderlund is Business Solution Manager at Anticimex Sweden.
– When making major changes in working procedures and the system landscape, it is necessary to get an overview picture of the final result that we want to achieve – one that everyone can understand. With the help of Anchor, we have described concepts, processes and the system landscape so that everything ties together, but still can be handled in manageable parts, says Eva.

Eva Söderlund

Business Solution Manager

Anticimex started early to describe the business processes, but the result quickly became difficult to overview. Now, the processes are divided into components and areas. This structure makes it easy to find the various processes, and to make changes.

– Another important part has been the assistance we have received in visualizing the concepts which previously have been difficult to describe. We have also been able to agree upon how to structure the information about the objects of our customers, among other things, and the activities we perform there.

Apart from the fact that Anticimex has been able to define system requirements to the supplier, henceforth they will also be able to analyze the effects of future changes more easily.

– Now, we have a visual documentation of how we will run our business and how the systems will tie together when the project is over. This is something we have been lacking, and this will enable us to make better decisions and faster decisions about changes, Eva concludes.

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